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NDIS basics for new small and medium-sized providers: what’s it all about?

David Kinnane · 31 October 2022 · Leave a Comment

For many small and medium-sized providers of supports and services to National Disability Insurance Scheme (NDIS) participants, the NDIS can be confusing – especially for new providers.

To understand the NDIS, you need to know a bit about the National Disability Insurance Scheme Act (2013) (the Act).

What is the NDIS trying to do?

Among other things, the objects of the Act are to:

  • give effect to some of Australia’s obligations under the Convention on the Rights of Persons with Disabilities;
  • provide ‘reasonable and necessary supports’, including early intervention supports, for participants;
  • enable participants to exercise choice and control in the pursuit of their goals and the planning and delivery of their supports;
  • promote the provision of high quality and innovative supports to enable participants to maximise independent lifestyles and full inclusion in the community; and
  • protect participants from experiencing harm arising from poor quality and unsafe supports or services provided under the scheme.

How does it work?

The Act’s objects are achieved through:

  • the NDIS, which follows an insurance-based approach, informed by actuarial analysis, to the funding of supports for participants;
  • the National Disability Insurance Agency (NDIA), which delivers the scheme;
  • a national framework that regulates:
    • registered NDIS providers and their services and supports; and
    • services and supports provided to participants by unregistered providers; and
  • the NDIS Quality and Safeguards Commission and the Office of the NDIS Quality and Safeguards Commissioner, which oversee:
    • the quality of safety of services and supports provided to participants;
    • NDIS providers;
    • allegations of misuse and fraud; and
    • the NDIS worker screening database.

Source: sections 3, 4, and 8 of the National Disability Insurance Scheme Act 2013 (Cth), as amended.

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NDIS Complaints Management
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Updated NDIS Participant Booklets

David Kinnane · 1 September 2022 · Leave a Comment

Recently, the National Disability Insurance Agency (NDIA) updated three of its information booklets for National Disability Insurance Scheme (NDIS) participants.

The booklets are:

  • Booklet 1: Applying for the NDIS  
  • Booklet 2: Creating your NDIS plan  
  • Booklet 3: Using your NDIS plan  

The booklets are available in PDF, Word, and Easy Read versions from the NDIS website here.

We understand the booklets will soon be available in 17 different languages, as well as an Auslan video translation. 

The Word versions of the booklets are particularly helpful as they allow participants to include notes, goals, actions, questions and ideas in the documents.

We plan to share the updated booklets with our clients who are considering applying to the NDIS, preparing for a first planning meeting with an NDIA representative, or who are going through the NDIS plan reassessment process. 

The new look booklets include recent changes to the NDIS Act.

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