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Paediatric allied health providers: government-funded, dedicated, multi-disciplinary needs assessors to provide “free” assessments for children under 9 

David Kinnane · 18 December 2024 · Leave a Comment

What’s happened:

As part of the NDIA’s early designs for a new early intervention pathway for children under 9, the Government plans to create and fund a “dedicated, multidisciplinary workforce” of needs assessors to assess children under 9 with developmental delay or disability. Families will not need to pay for these assessments.

Driving the change:

  • The authors of the 2023 NDIS Review recommended the NDIA should reform the early intervention pathway for children under the age of 9 to enter the NDIS; and introduce a more “consistent and robust approach to assessing developmental delay”. 
  • The Government claims that creating a new workforce of dedicated needs assessors will mean that allied health professional time will be “freed up” so we can spend more time delivering supports, “putting downward pressure on waiting times…over the next 5 years”. 

Anti-provider undercurrents? While acknowledging allied health professionals have a “crucial role in the Scheme”, the Minister, in his press release (linked below): 

  • states repeatedly that the aim of the change is to put participants “back in the centre of the scheme”, suggesting they’re not there now; and
  • unhelpfully claims allied health professionals write “expensive 80-page reports which are not able to be implemented”. (!)

Reality checks: 

  • Nothing is changing right now for participants or allied health providers. The NDIA will need time to:
    • create and (presumably) train a new dedicated workforce of needs assessors; 
    • consult with participants and professionals to identify valid and reliable assessment tools they can use to determine the NDIS support needs of children; and
    • co-design and implement the rest of the early intervention pathway.
  • If the announced changes are implemented, families will have less choice and control over who assesses their child.
  • The proposal is a sustainability measure. There is no such thing as a free assessment – somebody will pay, e.g.:
    • some families, through Government savings from decisions to revoke or not grant access to the NDIS, or through significantly reduced plan funding; and
    • taxpayers.

What to watch:

  • What criteria (experience, qualifications, checks) will be required for someone to become a needs assessor? 
  • How will needs assessors balance their NDIA policy objectives with their legal, ethical, and professional obligations to clients, their professions, and to the public?
  • Who will train and supervise needs assessors? To whom will they be accountable?
  • Which assessment battery/tools will needs assessors use to assess participants, and are they valid and reliable for the children assessed?
  • How will the (as yet undesigned) new early intervention pathway interact with the (as yet unfunded and unannounced) Targeted Foundational Supports system, and various mainstream supports systems in different settings and states to support children?

Assessment quality affects the safety and quality of NDIS supports: 

  • To deliver safe, evidence-based, and quality NDIS supports to young children, allied health professionals need accurate, complete, and reliable assessment data, communicated in clear, trustworthy reports written by qualified professionals. 
  • Reports shouldn’t be 80-pages long. But, to meet NDIS objectives and measure outcomes, they must take into account:
    • a child’s delay or disability;
    • the effects of the child’s delay or disability on their real-world functioning, inclusion, participation, and quality of life; and 
    • the family’s priorities and concerns. 
  • Without solid assessment data and reports, allied health professionals will struggle to provide personalised, evidence-based and family-centred care, and to measure outcomes without spending scarce therapy time establishing baselines and evidence-informed therapy goals. 

Bottom line

  • Allied health professionals should:
    • continue to advocate for the choice and control of participants and families; 
    • push back against unhelpful anti-provider rhetoric that seeks to pit participants against providers in a zero-sum-game; and
    • be proud of the work we do to deliver high quality, safe supports to children across the country, despite all the uncertainties and risks created by rolling reforms.

Read more: 

Minister for the NDIS Media Release: Putting participants back at the centre of the NDIS

Allied health NDIS providers: after 6 months of havoc, make time to rest, recharge and reset for 2025 

David Kinnane · 12 December 2024 · Leave a Comment

Tumult and disorder: 

Consider just some of what we’ve endured in the second half of 2024:

  • 01.07: Pricing Limits unchanged for 5th straight year
  • 02.07: NDIS Taskforce Report on Provider registration
  • 04.08: NDIS supports “consultation”
  • 22.08: NDIS Bill No 1. Passes
  • 03.09: NDIS Commission Enforcement Policy
  • 04.09: NDIA Quality supports for Children Guide
  • 05.09: new NDIS Act becomes law
  • 16.09. First phase of mandatory registration announced
  • 18.09: NDIA CEO emails participants about changes
  • 19.09: Reform Roadmap released
  • 20.09: Foundational Supports General Supports consultation
  • 26.09 Future Conflicts of Interest resources announced
  • 26.09 Independent Pricing Committee announced
  • 01.10 Transitional Rules on NDIS Supports take effect
  • 03.10 NDIS Amendment Act comes into force
  • 07.10 NDIA CEO email to participants about transition
  • 25.10 NDIA CEO emails providers about NDIS support grace period (ends 1.11)
  • 28.10 New laws announced re increased provider penalties
  • End of October: Foundational Targeted Supports consultation paper
  • 05.11 Final Report on Scope of Practice Review released
  • 11.11. Position statement on Conflicts of Interest released
  • 13.11 Consultation in NDIS Bill 2 
  • 13.11 ACCC warning to providers about advertising
  • 26.11 Music and arts therapy announcement
  • 27-29.11 Foundational Supports seminars
  • 02.12 Ramped up fraud prevention investment
  • Sometime soon, perhaps? NDIS Operational Guidelines on therapy supports?

Overwhelmed? Worry not. Take a breath, and check out our plain English update summaries (see below).

Stand proud: Despite all the sound and fury of 2024, most of us have muddled through and worked hard to:

  • support NDIS participants, families and carers; 
  • train and supervise our teams; and
  • stay in business!

Self-care: Even if just for a day or two, take time to:

  • rest;
  • ‘touch grass’ (as the young folk say); and
  • gear up for what promises to be an eventful 2025.

Happy holidays! Thanks for your support this year. See you in 2025!

Plain English update summaries:

Targeted Foundational Supports consultations: an “idea salad” with more questions than answers for allied health providers?

Key personnel of allied health NDIS providers: your legal risks will almost certainly increase in 2025 

High alert: Allied health providers and participants on edge as NDIS funding for some therapies slashed without notice

Allied health clinic owners: avoid chaos by focusing on strategic constants in a time of rapid change

Paediatric allied health clinic owners: things are not looking great when it comes to Targeted Foundational Supports

Allied health providers: get up to speed on the key NDIS reforms that will affect your practice (a free resource)

Allied health providers must review services for young participants to ensure they’re NDIS supports

Will NDIS reforms and foundational supports trigger the end for many paediatric allied health clinics?

The 1st Foundational Supports Consultation has kicked-off. 8 things allied health NDIS providers need to know

The Government’s Draft List of Allied Health NDIS Supports: What’s In; and What’s Out

How will allied health NDIS providers survive? Some difficult choices ahead

Therapy Support Providers: Frozen pricing limits and shorter notice cancellation rules. What was the NDIA thinking?

Targeted Foundational Supports consultations: an “idea salad” with more questions than answers for allied health providers?

David Kinnane · 3 December 2024 · Leave a Comment

Last week, we attended two, lengthy webinars hosted by the team at The Social Deck, on behalf of the Department of Social Services, about Foundational Supports, including Targeted Foundational Supports. Our key takeaways for allied health providers of paediatric services are as follows*: 

State of play: 

  • Consultation period ends on 5 December 2024. Soon!
  • Weirdly, negotiations between governments are happening completely separately from community stakeholder consultations.
  • No update on the status of negotiations between the states and the Federal government, who will share the costs, 50:50. 

General impressions:

  • Lots of stressed attendees. (Lifeline number shared!)
  • Frequent reminders from convenors that “we won’t be able to answer some of the specific questions about how foundational supports might work in the future” because they depend on what governments may decide to do.
  • Lots of very good ideas, but not clear how they could all work together in the real world. (One participant described the session as an “idea salad”, which I borrowed for the title.) 
  • Private practitioners appeared to be under-represented in discussions, perhaps because the webinars occurred:
    • in the middle of working days; and 
    • so close to the calendar year-end. 

General themes:

Targeted Foundational Supports should:

  • include early recognition and assessment of needs;
  • be family-centred and holistic;
  • be consistent and continuous;
  • include disability-led organisations; and
  • include robust quality, safety and accountability controls.

Attendee concerns, including about:

  • NDIS changes and children falling through the “cracks” right now;
  • allied health workforce readiness, including training pathways and supervision;
  • gaps between evidence-based practices and front line realities;
  • how to ensure consistency and continuity of services;
  • how best to engage families and deliver family-centred care; and
  • how supports will work in rural and remote areas and for CALD populations.

Services delivery preferences:

General – but not unanimous – preferences for:

  • a move away from one-to-one, clinic-based therapy;
  • transdisciplinary and multidisciplinary teams;
  • service delivery in naturalistic settings using existing (public) infrastructure;
  • systems that promote longer-term relationships between families and professionals;
  • a movement away from medical models of care; and
  • key workers and allied health assistants having significant roles in the new system.

Many big questions remain:

  • Who will be eligible to deliver targeted supports and how will they be registered/certified? 
  • Who will employ, train, and supervise them? 
  • How (if at all) will allied health professionals access some settings, e.g. in states like NSW without a long history of integrated health/education service delivery?
  • Who will oversee and audit services, including outcomes?
  • How will services be funded? (Fee for service, block funding, fees for outcomes?)
  • What intensity of support is envisaged? (The consultation paper appears to envisage low intensity supports.)
  • Will recipients have any choice and control?
  • How (if at all) will upcoming elections affect the proposals, including their timing?

Lots of questions. Few answers.

Read more: 

Paediatric allied health clinic owners: things are not looking great when it comes to Targeted Foundational Supports

Foundational Supports for children with developmental concern, delay and/or disability and their families, carers and kin Consultation Paper 

Foundational Supports | Department of Social Services

* Any errors of interpretation are – as always – completely our own. 

We’d like to thank Mel Butcher and the rest of the team at The Social Deck for the work they are doing under enormous time pressures. 

Key personnel of allied health NDIS providers: your legal risks will almost certainly increase in 2025 

David Kinnane · 30 November 2024 · Leave a Comment

Big Picture: 

Consultation is underway on proposed reforms to strengthen the regulatory powers of the NDIS Commission. 

If enacted, the proposed changes will increase legal risks for providers and for their key personnel, including directors and executives of allied health providers.

What to watch:

Proposed additional:

  • statutory duties for providers and for key personnel of providers;
  • penalties for non-compliance;
  • restrictions on advertising and marketing for NDIS supports;
  • obligations to provide documents and information to the NDIS Commission; and
  • requirements to hold information in Australia. 

New statutory duty owed by providers:

Provider obligation to ensure, as far as is reasonably practicable, that the conduct of the provider does not cause adverse effects to health and safety of participants while the provider is delivering those supports and services.

Breaches would attract a civil penalty.   

New statutory duty owed by key personnel (personally):

Key personnel to exercise due diligence to ensure the NDIS provider complies with its NDIS Act obligations. 

Likely to impose clear obligations on key personnel to train staff, manage risks, oversee and investigate incidents, and to address complaints.  

New proposed penalties for providers include:

  • criminal offences for serious failures to comply with conditions of registration; and
  • significantly increased maximum penalties for serious harm or death of a participant.

Anti-promotion orders

  • Restrictions on advertising and marketing that undermines the integrity and principles of the NDIS.
  • Broadly consistent with existing allied health professional and ACCC advertising rules.
  • Will capture shopping coupons and other exploitative and inaccurate advertising. 

Expanded information-gathering powers:

Proposed powers to: 

  • require providers to provide documents and information; and
  • require information be provided in less than the current 14-day timeline. 

Provider information must be held in Australia:

  • Information that is cloud-based and held overseas is sometimes hard to get. 
  • All providers will be required to hold information within Australia.

Have your say and plan for 2025: 

  • The consultation period ends on 20 December 2024. Give feedback as explained on the NDIS Commission reform hub.
  • Ahead of any changes, review your risk management systems, including your provider and key personnel insurance arrangements to ensure they remain adequate. 

Go deeper:

Consultation on proposed changes to the NDIS Act (Bill 2)

Reform Road Map (as at 20 November 2024)

Paediatric allied health clinic owners: things are not looking great when it comes to Targeted Foundational Supports

David Kinnane · 14 November 2024 · Leave a Comment

Another week, another consultation paper. And, as an independent speech pathology clinic owner who sees many children with developmental delays and/or disability, this one did not speak to my inner optimist.

1. But, first, a bit of context

Back in late September 2024, we wrote about the first Foundational Supports Consultation, looking at a consultation paper and webinar about General Supports. 

A second paper – Foundational Supports for children with developmental concern, delay and/or disability and their families, carers and kin Consultation Paper – has been released. It’s dated October 2024. But I only found out about it last week; and only then by accident while looking for something else.  

It’s more ambitious than the General Supports paper, and includes a discussion of “Targeted Foundational Supports” for children with developmental delay and their families who need more assistance than General Supports and mainstream services.

2. For strategy and business planning, paediatric allied healthcare providers need to understand what’s proposed

Targeted Foundational Supports are intended to include some allied health services, and so are of interest to paediatric allied health providers (like me), as we look to evaluate our service-delivery models to adapt to new systems of supports made up of three connected tiers:

  • mainstream early childhood education and school supports;
  • Foundational Supports, including Targeted Foundational Supports; and
  • a (yet-to-be developed) new early intervention pathway in the NDIS for children with the highest level of needs.

The idea seems to be that some families will access a combination of these supports, and perhaps different combinations of these supports at different stages as children’s needs change. 

The key challenges for allied health providers are how to work within and across such complex systems to deliver quality, evidence-based services to children while keeping staff satisfied with their work – and staying solvent!

3. Reality check: On the ground, funded supports for children with developmental delay and/or disability through the NDIS are shrinking

On a first read, page 9 of the paper caught my eye:

“The recent ‘Getting the NDIS Back on Track” changes to the NDIS Act do not change a child’s participant status or remove their access…Nothing is changing now.”

These statements are hard to reconcile with recent news stories, like this, with journalist Rick Morton reporting that:

  • the NDIA is sending out more than 1,000 eligibility reassessment letters each week;
  • in the last six weeks, almost 7,500 eligibility reassessments have been performed – 78% of which are on children aged up to 8 in the early intervention scheme – with 48% of the total being removed from the NDIS, and 20% being asked to provide more information (so-called “general evidence”) within 28 days if they “think they still meet the NDIS eligibility requirements and wish to continue with the NDIS”; and
  • the NDIA is completing around 1,250 eligibility reassessments per week, aided by 95 new dedicated staff.

“Nothing is changing now”? Many families and health care providers would disagree.

4. Two predictions, and a comment

A. Allied Health Targeted Foundational Supports will not be provided in clinics

According to the authors of the consultation paper:

  • the 2023 Independent Review of the NDIS found that, under the current system:
    • “supports for children with emerging developmental concerns and disability are too focused on a clinic-centred model of support and not enough on functional and support needs”; and
    • there was “not enough focus on supporting children in everyday settings where they live, play and learn” (see page 13);
  • decisions on how to deliver Targeted Foundation Supports are yet to be made by governments. But the options to be considered:
    • will look to use existing services and infrastructure to deliver supports to where children live, learn and play;
    • may be provided in group settings (helped by an allied health worker or a multidisciplinary team) or individually in a child’s natural environment;
    • mark a change of approach that “shifts away from a mostly one-to-one therapy model in clinical settings, which is not seen as best practice early intervention for most children”; and 
  • a child may have access to allied health:
    • through a referral to a group with other children getting similar supports “helped by an allied health worker or a multidisciplinary team”; or
    • individually in the child’s natural environment (page 18).

B. Allied Health Targeted Foundational Supports:

a. will be more limited than under the ‘former’ NDIS; and 

b. may not always be delivered directly by allied health professionals 

The paper’s authors state that some children could be eligible to get one or more of:

    • low intensity or periodic child and and family-centred allied health supports, including from speech pathologists, physiotherapists, psychologists, occupational therapists or other allied health specialists;
    • more intensive, one-to-one capacity-building from a (not specified) “suitably qualified and experienced worker” who could provide coordination and help families get appropriate supports. This support may be delivered jointly with allied health supports (page 17);
    • a one-off, low-cost assistive technology consultation to increase independence at childcare, school or home (page 18); and/or
    • extra supports if the child is “identified” as having concerns across a number of developmental areas, delivered by a “qualified and experienced person with child development expertise”. It’s not clear who will identify the concerns, or what qualifications, experience or child development expertise will be required (page 18). 

    C. A closing comment

    The consultation period appears to end at midnight on 5 December.

    Based on what happened with the NDIS supports consultation, a cynic might suggest that the Federal Government has already decided what it wants from Foundational Supports and will now work with the states to make it happen, regardless of what families or allied health providers think or say.  

    I don’t know. But it’s hard to justify spending significant time or resources responding to consultation papers when we have so many clients needing help, when so many changes are happening at once, as we approach calendar year-end and have already weathered so much change in such a short period.

    But we can’t ignore the changes, either. 

    Paediatric allied health clinic owners must start to think about whether they want to deliver Targeted Foundational Supports, recognising that:

    • adding Foundational Supports to service-mixes may:
      • increase business risks and complexity;
      • take away resources from other services and projects; and
      • affect staff satisfaction with our workplaces;
    • one-to-one or in-clinic models are unlikely to work;
    • therapy dose constraints may reduce outcomes;
    • service-delivery constraints may reduce control over service quality; and
    • cost-effective access to mainstream and other ‘natural’ settings may be difficult in some states and regions for logistical, compliance, or financial reasons.

    We must also remember that proposed changes will be hard to navigate and deliver for other stakeholders, too, including educators in childcare settings and schools, and governments. 

    As the authors of the paper note, effective, early child- and family-centred care, through the delivery of strength- and evidence-based services, can lead to significant improvements for children across developmental domains. We all want systems that deliver good outcomes for children and families.

    One other thing we must not forget: the stakes of getting this right are life-changingly high for children with developmental delays and/or disability and their families – particularly for children who are (or become) ineligible for the NDIS, but who need more help than is and will be available through mainstream services. 

    Read more: 

    Allied health providers: get up to speed on the key NDIS reforms that will affect your practice (a free resource)

    Allied health providers must review services for young participants to ensure they’re NDIS supports

    Will NDIS reforms and foundational supports trigger the end for many paediatric allied health clinics?

    Allied health NDIS providers: back yourself to try new things, and help more people: a case study

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