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Paediatric allied health clinic owners: things are not looking great when it comes to Targeted Foundational Supports

David Kinnane · 14 November 2024 · Leave a Comment

Another week, another consultation paper. And, as an independent speech pathology clinic owner who sees many children with developmental delays and/or disability, this one did not speak to my inner optimist.

1. But, first, a bit of context

Back in late September 2024, we wrote about the first Foundational Supports Consultation, looking at a consultation paper and webinar about General Supports. 

A second paper – Foundational Supports for children with developmental concern, delay and/or disability and their families, carers and kin Consultation Paper – has been released. It’s dated October 2024. But I only found out about it last week; and only then by accident while looking for something else.  

It’s more ambitious than the General Supports paper, and includes a discussion of “Targeted Foundational Supports” for children with developmental delay and their families who need more assistance than General Supports and mainstream services.

2. For strategy and business planning, paediatric allied healthcare providers need to understand what’s proposed

Targeted Foundational Supports are intended to include some allied health services, and so are of interest to paediatric allied health providers (like me), as we look to evaluate our service-delivery models to adapt to new systems of supports made up of three connected tiers:

  • mainstream early childhood education and school supports;
  • Foundational Supports, including Targeted Foundational Supports; and
  • a (yet-to-be developed) new early intervention pathway in the NDIS for children with the highest level of needs.

The idea seems to be that some families will access a combination of these supports, and perhaps different combinations of these supports at different stages as children’s needs change. 

The key challenges for allied health providers are how to work within and across such complex systems to deliver quality, evidence-based services to children while keeping staff satisfied with their work – and staying solvent!

3. Reality check: On the ground, funded supports for children with developmental delay and/or disability through the NDIS are shrinking

On a first read, page 9 of the paper caught my eye:

“The recent ‘Getting the NDIS Back on Track” changes to the NDIS Act do not change a child’s participant status or remove their access…Nothing is changing now.”

These statements are hard to reconcile with recent news stories, like this, with journalist Rick Morton reporting that:

  • the NDIA is sending out more than 1,000 eligibility reassessment letters each week;
  • in the last six weeks, almost 7,500 eligibility reassessments have been performed – 78% of which are on children aged up to 8 in the early intervention scheme – with 48% of the total being removed from the NDIS, and 20% being asked to provide more information (so-called “general evidence”) within 28 days if they “think they still meet the NDIS eligibility requirements and wish to continue with the NDIS”; and
  • the NDIA is completing around 1,250 eligibility reassessments per week, aided by 95 new dedicated staff.

“Nothing is changing now”? Many families and health care providers would disagree.

4. Two predictions, and a comment

A. Allied Health Targeted Foundational Supports will not be provided in clinics

According to the authors of the consultation paper:

  • the 2023 Independent Review of the NDIS found that, under the current system:
    • “supports for children with emerging developmental concerns and disability are too focused on a clinic-centred model of support and not enough on functional and support needs”; and
    • there was “not enough focus on supporting children in everyday settings where they live, play and learn” (see page 13);
  • decisions on how to deliver Targeted Foundation Supports are yet to be made by governments. But the options to be considered:
    • will look to use existing services and infrastructure to deliver supports to where children live, learn and play;
    • may be provided in group settings (helped by an allied health worker or a multidisciplinary team) or individually in a child’s natural environment;
    • mark a change of approach that “shifts away from a mostly one-to-one therapy model in clinical settings, which is not seen as best practice early intervention for most children”; and 
  • a child may have access to allied health:
    • through a referral to a group with other children getting similar supports “helped by an allied health worker or a multidisciplinary team”; or
    • individually in the child’s natural environment (page 18).

B. Allied Health Targeted Foundational Supports:

a. will be more limited than under the ‘former’ NDIS; and 

b. may not always be delivered directly by allied health professionals 

The paper’s authors state that some children could be eligible to get one or more of:

    • low intensity or periodic child and and family-centred allied health supports, including from speech pathologists, physiotherapists, psychologists, occupational therapists or other allied health specialists;
    • more intensive, one-to-one capacity-building from a (not specified) “suitably qualified and experienced worker” who could provide coordination and help families get appropriate supports. This support may be delivered jointly with allied health supports (page 17);
    • a one-off, low-cost assistive technology consultation to increase independence at childcare, school or home (page 18); and/or
    • extra supports if the child is “identified” as having concerns across a number of developmental areas, delivered by a “qualified and experienced person with child development expertise”. It’s not clear who will identify the concerns, or what qualifications, experience or child development expertise will be required (page 18). 

    C. A closing comment

    The consultation period appears to end at midnight on 5 December.

    Based on what happened with the NDIS supports consultation, a cynic might suggest that the Federal Government has already decided what it wants from Foundational Supports and will now work with the states to make it happen, regardless of what families or allied health providers think or say.  

    I don’t know. But it’s hard to justify spending significant time or resources responding to consultation papers when we have so many clients needing help, when so many changes are happening at once, as we approach calendar year-end and have already weathered so much change in such a short period.

    But we can’t ignore the changes, either. 

    Paediatric allied health clinic owners must start to think about whether they want to deliver Targeted Foundational Supports, recognising that:

    • adding Foundational Supports to service-mixes may:
      • increase business risks and complexity;
      • take away resources from other services and projects; and
      • affect staff satisfaction with our workplaces;
    • one-to-one or in-clinic models are unlikely to work;
    • therapy dose constraints may reduce outcomes;
    • service-delivery constraints may reduce control over service quality; and
    • cost-effective access to mainstream and other ‘natural’ settings may be difficult in some states and regions for logistical, compliance, or financial reasons.

    We must also remember that proposed changes will be hard to navigate and deliver for other stakeholders, too, including educators in childcare settings and schools, and governments. 

    As the authors of the paper note, effective, early child- and family-centred care, through the delivery of strength- and evidence-based services, can lead to significant improvements for children across developmental domains. We all want systems that deliver good outcomes for children and families.

    One other thing we must not forget: the stakes of getting this right are life-changingly high for children with developmental delays and/or disability and their families – particularly for children who are (or become) ineligible for the NDIS, but who need more help than is and will be available through mainstream services. 

    Read more: 

    Allied health providers: get up to speed on the key NDIS reforms that will affect your practice (a free resource)

    Allied health providers must review services for young participants to ensure they’re NDIS supports

    Will NDIS reforms and foundational supports trigger the end for many paediatric allied health clinics?

    Allied health NDIS providers: back yourself to try new things, and help more people: a case study

    Allied health providers: prepare for NDIS reforms with an updated Incident Management System

    David Kinnane · 31 October 2024 · Leave a Comment

    The challenge: 

    • To increase safety and quality, NDIS providers should have clear incident management systems to record and manage incidents that happen while providing supports and services to people with disability. 
    • But the rules are complicated, and the guidance is very detailed. 

    Why it matters: 

    • The NDIS (Incident Management and Reportable Incidents) Rules 2018 require registered NDIS providers to have incident management systems.
    • The NDIS Quality and Safeguards Commission says that:
      • it is good practice for unregistered-providers to have an appropriate and effective incident management system for all participants; and
      • having policies and procedures about incident management is a feature of quality practices providing support for children in the NDIS.
    • NDIS reforms may mean that many unregistered providers will have to implement incident management systems in the near future, and it’s a good idea to prepare.

    Yes, but: 

    • Translating the rules and guidance into plain English is time-consuming. 
    • A blank page can be paralysing, and lead to procrastination. 
    • It’s hard to tailor a system to the needs of your participants and operations without a solid base. 

    Get started:

    • Check out our updated, plain English Incident Management and Reportable Incidents System Policy and Procedures Template. 
    • Written for small and medium-sized providers who are determined to improve support quality and safety.  
    • Fully editable, so you can tailor it for your needs, and the needs of participants, and workers.

    Coming soon:

    On-demand worker training for incident management to ensure key personnel and all workers understand the system and their key obligations.

    Read more: 

    NDIS Incident Management and Reportable Incidents System Policy and Procedures

    National Disability Insurance Scheme (Incident Management and Reportable Incidents) Rules 2018

    NDIS Commission Guidance on Incident Management Systems Guidance 

    Quality support for children in the NDIS

    Allied health providers: can we increase our productivity without losing service quality?

    David Kinnane · 24 October 2024 · Leave a Comment

    Big Picture:

    Allied health providers are challenged to improve productivity without lowering service quality. To that end, we’ve just read an interesting research note from e61 Institute (link below). Here are our key takeaways:  

    Why it matters:

    We are part of the ‘care economy’ that employs over 15% of the workforce, fueled by the NDIS and an aging population. But our sector has had essentially no labour productivity growth for more than 20 years, contributing negatively to Australia’s overall underwhelming productivity growth since the pandemic. 

    Barriers: 

    • Limited competition between providers in some areas.
    • Separation between who uses a service and who pays for it (reducing incentives to control costs and to innovate).
    • Difficulties measuring service quality.
    • Overlaps and gaps in state/federally funded government services.

    Potential ways to increase productivity 

    • Adjust funding models to pay for outcomes, rather than service quantities.
    • More focus on preventative care and removing funding for care that is not evidence-based.
    • Better exchanges of ideas about what works/doesn’t work. 
    • Increased technology adoption, e.g. for administration, assessment tools, and to replace some labour and services.
    • Better vocational training and wages to increase labour supply.
    • Getting rid of non-compete clauses in employment contracts to increase mobility.
    • Review occupational licensing and minimum qualification requirements to increase mobility and supply while maintaining quality.

    Bottom line:

    Given the nature of our work, productivity gains may be easier to find in continuous quality improvements – providing better quality care with the same inputs – rather than providing the same care with less inputs.

    Go deeper:

    What If We Didn’t Care? Implications of the Growth in the Care Economy for the Broader Macroeconomy – e61 INSTITUTE

    More from us:

    Blood from a stone: What allied health NDIS providers can do to improve their lot

    Allied health NDIS providers: back yourself to try new things, and help more people: a case study

    NDIS regulatory changes are coming: allied health providers should stick together to advocate for participant choice and control

    Allied health providers must review services for young participants to ensure they’re NDIS supports

    David Kinnane · 10 October 2024 · Leave a Comment

    The big picture:

    Under new rules, allied health providers cannot be paid by the NDIA for services that are not ‘NDIS supports’. 

    Context:

    ‘NDIS supports’, as defined in the new section 10 of the NDIS Act 2013 and Schedule 1 of the NDIS (Getting the NDIS Back on Track No.1) (NDIS Supports) Transitional Rules 2024, include:

    • early intervention supports for early childhood (0-9 years) (Item 17); and
    • therapeutic supports (Item 34).

    What to watch:

    Allied health services must (of course) be evidence-based. In addition:

    • early intervention supports must help the child and their family achieve better long-term outcomes for the child (item 17); and
    • therapeutic supports must help participants improve or maintain their functional capacity (item 34).

    What we’re doing:

    We’re working with clients and families to review assessment, reporting, goal-setting, and therapy workflows to ensure our services are NDIS supports. To structure our review, we’re using the following frameworks:

    Go deeper:

    For more information about NDIS reforms, check out our free webinar.

    Allied health providers: get up to speed on the key NDIS reforms that will affect your practice (a free resource)

    David Kinnane · 2 October 2024 · Leave a Comment

    Allied health providers: get up to speed!

    NDIS reforms are accelerating (at least 10 announcements in the last month alone), and it’s hard to keep up while running a business. We’ve made a free video to help.

    State of play: 

    • Risks and opportunities
    • Key events and reforms
    • Potential implications

    Sign up here:

    More from us: 

    The 1st Foundational Supports Consultation has kicked-off. 8 things allied health NDIS providers need to know

    Allied health NDIS providers: back yourself to try new things, and help more people: a case study

    Paediatric allied health providers: let’s tackle our NDIS worries by improving our services, bit-by-bit, and monitoring general reform trends

    The Government’s Draft List of Allied Health NDIS Supports: What’s In; and What’s Out

    NDIS regulatory changes are coming. Allied health providers should stick together to advocate for choice and control

    How will allied health NDIS providers survive? Some difficult choices ahead

    Therapy Support Providers: Frozen pricing limits and shorter notice cancellation rules. What was the NDIA thinking?

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